EDEN + ASH produces items locally as well as partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from our warehouses in either USA or Asia.
We offer FREE shipping worldwide & all orders are shipped with tracking, which will be provided with your shipping notification email once the order is processed. However, please note that sometimes the tracking number does not update right away and tracking to certain countries only update upon arrival within the country.
We process your orders within 2-4 business days and delivery takes two to three weeks for most orders within the U.S. However, shipping times also depend on what you purchased and where you live! Please see below for our estimated shipping times.
February 25, 2021 Covid-19 Update
Please refer to the November 30, 2020 covid-19 update for shipping times. All items will ship normally.
February 5, 2021 Covid-19 Update
Please note that due to new covid-19 restrictions, our factories are operating at a limited capacity. Due to high demands, production times for some items* are increased and may not ship until February 25th.
*Please note that ALL FLATWARE will ship normally.
November 30, 2020 Covid-19 Update
United States: 12-30 days
Canada: 14-25 days
Australia/NZ: 10-25 days
United Kingdom: 10-25 days
Rest of the world: 10-30 days
Due to high demand, the distance between countries, slow postal services, and shipping delays, it can sometimes take up to 7 business days to process your order and up to 2 months for your delivery to arrive.
If you have ordered more than one item, the items might arrive in separate packages on different dates due to logistics at our warehouses.
Please be aware that all orders may be subject to additional import tax and duty once the order reaches its designated country. As Eden + Ash has no control over these charges, you must bear the cost of any additional import taxes and duty fees.